PG Connect · 3 min read
Choose or change a PG Connect plan
Find the published limits and understand what happens after a trial or paid month.
Match the plan to your property
Check the pricing table on the PG Connect product page for current property, bed and staff limits. Also check which features you need, such as monthly invoice generation, reminders or CSV exports. A plan that fits the number of beds may still need a review of staff or property limits.
Change your plan in the app
Open More → Your plan → Change plan in PG Connect. Review the plan and amount shown before paying. Keep your payment reference if you need help. Do not pay a personal account or send card details to support.
After a trial or paid period
The current offer gives new owners three months of Premium. When a trial or paid period ends without another payment, the account moves to Free limits and records remain intact. Features above Free limits stop; access to features such as CSV exports depends on your plan. Refer to the product pricing and refund pages for the current terms.
When a payment needs attention
If your bank shows a debit but your plan has not updated, contact billing@nexotri.com with the app name, account contact and payment reference. Never include an OTP, password, full card number or UPI PIN.