/ talk to the people who build it
Let’s get you
moving again.
Choose your product, describe what you expected and what happened instead. Include a previous enquiry or payment reference if it helps us find the issue.
Before you send
- Include the app version and the steps that led to the issue.
- For a payment issue, include the reference and approximate time, never card details or a UPI PIN.
- Keep the reference shown after submission for follow-up. This form does not provide live ticket status.
We reply within one working day, during Mon–Sat, 10:00–19:00 IST. Requests here are followed up by phone or WhatsApp. For email support, write to info@nexotri.com; billing questions can also go to billing@nexotri.com.