Nexotri

/ hosting, maintenance & support

Keep your website, app and business software maintained.

After launch, servers need updates, backups need checking, certificates expire and small bugs turn up. We look after all of it, with monitoring that tells us when something stops responding — so we can investigate reported faults and monitoring alerts.

Good for

  • Businesses whose developer is no longer available
  • Owners with a website or app that nobody is looking after
  • Teams that want one place to report a problem
  • Clients of ours, after launch
  • Businesses that need their data hosted in India

Taking over and stabilising an existing system usually takes one to three weeks, depending on its state; after that, it is ongoing support under a maintenance plan.

/ sound familiar?

What usually gets in the way.

  • 01

    The developer has moved on

    The person who built your site or app no longer replies, and nobody knows where the code or the passwords are.

  • 02

    You hear it’s down from a customer

    There is no monitoring, so a broken site or a full disk is noticed only when someone complains.

  • 03

    Backups nobody has tested

    Backups may exist, but nobody has ever tried restoring one.

  • 04

    Small changes that take months

    A new field, a changed price or a report tweak waits in a queue because there is no one to do it.

/ what we build

What we can build for you

  • Cloud hosting, set up and managed

    Servers set up and run for you, in Indian data centres where your data needs to stay in India.

  • Backups and recovery

    Automatic backups stored separately from the main server, with restore checks. Your plan sets the backup frequency, retention and recovery arrangements.

  • Monitoring and uptime alerts

    We watch your site, server and important scheduled jobs, and get alerted when something stops working.

  • Security updates and SSL

    Operating system and software updates applied regularly, and SSL certificates that renew on their own.

  • Bug fixes and monthly improvements

    Fixes when something breaks, plus an agreed amount of small improvements each month under your plan.

  • Taking over existing software

    We review software built by others, document it, move it to stable hosting and fix what is fragile, then look after it from there.

/ project options

Choose what your project needs.

These are options we can include. Your written proposal confirms the features, integrations, training and support covered by your quote.

  • Hosting on Linux cloud servers with nginx
  • Indian data centres where needed
  • SSL certificates with automatic renewal
  • Automatic backups, stored off the main server
  • Uptime monitoring and alerts
  • Security and software updates
  • Bug fixes
  • Small improvements every month
  • Annual maintenance plans (AMC)
  • Support by WhatsApp, email and phone in working hours

Built with

  • Linux servers
  • Oracle Cloud
  • nginx
  • SSL certificates
  • PostgreSQL
  • Node.js
  • Automated backups
  • Uptime monitoring

/ how it runs

Step by step.

  1. 1

    Review what you have

    We look at the code, server, domain, backups and who has access, and write down what is risky.

  2. 2

    Stabilise

    Move to reliable hosting if needed, set up backups, monitoring and SSL, and fix the urgent problems first.

  3. 3

    Agree a plan

    An annual maintenance plan that says what is covered, how you reach us, and how much improvement work is included each month.

  4. 4

    Look after it

    Regular updates and checks, and a short note of what changed, so you always know the state of your software.

/ built by the same team

Products built and supported by our team.

Explore our own apps to see the kinds of workflows we build. Each product’s page shows whether it is publicly available or in testing.

/ questions

Hosting & support: what people ask.

What is an AMC, and what does it cover?

An annual maintenance contract is a yearly plan for looking after your software. Ours cover hosting management, backups, monitoring, security updates, bug fixes and an agreed amount of small improvements each month. The exact cover is written into the plan before you sign.

Can you look after software that someone else built?

Yes. We start by reviewing the code and the server, tell you honestly what state they are in, and stabilise them before taking on ongoing support. Some systems are best fixed as they are; others are better rebuilt in parts, and we will say which.

Where will my data be hosted?

On cloud servers we set up and manage, in Indian data centres where your data needs to stay in India. If you already have a hosting account, we can manage your software there instead.

What if something breaks outside working hours?

Monitoring runs all the time and alerts us when a site or server stops responding. Our support hours are Monday to Saturday, 10:00 to 19:00 IST; how urgent problems are handled outside those hours is written into your plan.

Do I still own my code and data?

Yes. Hosting with us doesn’t change who owns what. If you ever leave, we hand over the code, the data and the access, and help with the move.

Is hosting included in the project price?

We quote hosting and maintenance separately from the build, so you can see what the software costs to make and what it costs to run each year.

/ start a project

Tell us what you want to build.

Tell us what you need and how you work today. We reply within one working day with questions and a suggested next step. The first consultation is free.