/ whatsapp & payment integrations
Connect WhatsApp and payments to your software.
Send appointment, order and payment messages from your software, and match confirmed payments to the right records. We build integrations with the official WhatsApp Business Platform and Razorpay, including checks for pending payments and undelivered messages.
Good for
- Clinics, gyms and coaching classes sending reminders by hand
- PGs, hostels and societies collecting monthly dues
- Shops and distributors chasing payments
- Software teams adding WhatsApp or Razorpay to an existing product
- Businesses whose WhatsApp number was restricted for bulk messaging
A single integration, such as WhatsApp reminders or Razorpay checkout on an existing system, often takes two to four weeks; Meta’s and Razorpay’s account checks can add a few days.
/ sound familiar?
What usually gets in the way.
- 01
Reminders typed by hand
Someone goes down a list every morning and sends the same message to dozens of people. Some get missed.
- 02
Payments you can’t match
UPI screenshots arrive on WhatsApp, and someone has to check each one against the bank statement and the bill.
- 03
Customers asking for status
Where is my order, when is my appointment, did my payment go through — every question is a phone call.
- 04
A number restricted for bulk messages
Bulk-sending tools that drive a normal WhatsApp number break WhatsApp’s rules, and numbers used that way often get blocked.
/ what we build
What we can build for you
Automatic WhatsApp reminders
Appointment, renewal, fee and payment reminders sent from your software on schedule, using message templates approved by Meta.
Order updates and alerts
Confirmations, dispatch and status updates for customers, and alerts to your own staff when something needs attention.
Sign-in by WhatsApp
Your users log in to your app or website by sending a WhatsApp message, with no SMS code to wait for.
Razorpay and UPI checkout
Online payment inside your website or app, and payment links you can send on WhatsApp.
Reconciliation and receipts
Verified payment notifications update the relevant bill and can trigger a receipt. Pending, failed and duplicate notifications are handled separately.
Account and template set-up
We help set up your WhatsApp Business account, write your message templates and submit them for Meta’s approval.
/ project options
Choose what your project needs.
These are options we can include. Your written proposal confirms the features, integrations, training and support covered by your quote.
- Official WhatsApp Business Platform (Cloud API), not unofficial tools
- Meta-approved templates for messages you send first
- Free-form replies within 24 hours of a customer’s message
- Opt-in and opt-out handling
- Razorpay checkout and payment links
- UPI payments
- Webhooks that update bills automatically
- Invoices and receipts by WhatsApp or email
- Searchable logs of messages and payments
- Added to your existing software where it allows
Built with
- WhatsApp Business Platform (Cloud API)
- WhatsApp message templates
- Razorpay Checkout
- Razorpay payment links
- UPI
- Webhooks
- Node.js
- PostgreSQL
- Email delivery with fallback
/ how it runs
Step by step.
- 1
Decide the messages and the money flow
Which messages go out, when and to whom, and how a payment travels from customer to bill to receipt.
- 2
Set up the accounts
Your WhatsApp Business account and number, your Razorpay account, and your message templates — in your business’s name. We guide you through each provider’s verification.
- 3
Connect and test
We connect everything to your software and test every path, including failed payments, refunds and undelivered messages.
- 4
Go live and watch
We switch on in stages, watch the logs, and fix anything that doesn’t behave as planned.
/ built by the same team
Products built and supported by our team.
Explore our own apps to see the kinds of workflows we build. Each product’s page shows whether it is publicly available or in testing.
In testingCase Alerts
Track district-court cases and receive hearing-date updates on WhatsApp, with optional alerts for clients.
See Case Alerts
In testingZym
Memberships, fees, renewals and attendance for gyms and fitness studios.
See Zym
On Google PlayPG Connect
Rooms, beds, tenants, rent, expenses and staff for rental properties, PGs and hostels, together in one app.
See PG Connect
/ questions
WhatsApp & payments: what people ask.
Can I send any message I like to my customers on WhatsApp?
Not quite. When you message a customer first, WhatsApp requires a template that Meta has approved — for example, a payment reminder with the name and amount filled in. When a customer messages you, you can reply freely for the next 24 hours. We help you write templates that get approved and still sound like you.
Is this the same as the WhatsApp Business app on my phone?
No. The app is for a person typing messages. The WhatsApp Business Platform lets your software send and receive messages automatically, and it is the approved way to do that. We will tell you whether your existing number can be moved across or whether a new number is better.
Do WhatsApp and Razorpay charge for this?
Yes. Meta charges for certain kinds of template messages, and Razorpay charges a fee on most payments. You pay them directly, and the amount depends on your volume. We explain their current rates before you decide, and avoid sending messages you don’t need to pay for.
Can you add this to software we already have?
Usually, yes. If your software has an API, or we can work with its database, we can add WhatsApp messages and payment reconciliation to it without replacing it. We check this on the first call.
What happens if a payment fails or a message isn’t delivered?
We plan for it. Failed and pending payments are recorded and flagged, webhooks are checked so nothing is marked paid twice, and undelivered messages can fall back to email or appear on a list for your staff.
Do I need my own Razorpay and Meta business accounts?
Yes. The accounts should be in your business’s name, so the money and the customer relationship stay yours. We guide you through the sign-up and verification steps.
/ more services
Other ways we can help.
- 01
Digitisation
Bring billing, stock, customer records and staff workflows into one system. We review your current process, plan the data import and train your team.
Learn more - 02
Custom software
Customer management, bookings, dashboards and portals built around your workflows, with separate user access and a record of important changes.
Learn more - 03
Websites
Business websites, landing pages and online catalogues that explain what you offer, work well on phones and make it easy to enquire. Search-engine basics and content updates planned from the start.
Learn more - 04
Mobile apps
Android and iOS apps for customers or staff, with the server, admin panel and integrations your project needs. We help with store submissions and offer ongoing maintenance.
Learn more - 06
Hosting & support
Hosting and maintenance for websites, apps and business systems, with backups, monitoring and updates defined in your plan. We can also review and take over existing software.
Learn more
/ start a project
Tell us what you want to build.
Tell us what you need and how you work today. We reply within one working day with questions and a suggested next step. The first consultation is free.