Your account
Delete your account
You can delete your PG Connect account here, without installing the app. You can also do it inside the app under Profile → Delete account.
What gets deleted
Your personal details are removed permanently:
- Your name, email address and phone number
- Your password, so the account can no longer be signed into
- Date of birth, gender, address, occupation, employer and blood group
- Your emergency contact
- Identity document references you uploaded
- Notifications, and the token used to send them to your phone
- Guests you registered, and your meal preferences
What is kept, and why
Rent and payment records stay with the PG, with your name removed. Both you and your PG may need them as financial records, and Indian accounting rules require the PG to keep them — the same as a paper rent book would be. They no longer identify you.
If you run a PG
Deleting an owner account deletes the whole business. Every property, room, bed, tenant record, invoice, payment, expense and notice is removed permanently. Your tenants keep their own accounts but lose their tenancy. This cannot be undone and we cannot restore it for you.
Delete it
Forgotten your password? Reset it in the app first — we cannot delete an account without confirming it is yours.
Your account has been deleted
Your personal details have been removed and the account can no longer be signed into. We have emailed a confirmation.
Prefer to email us?
Write to info@nexotri.com from the address on your account and we will delete it within 30 days. See the Privacy Policy for the full detail.